Where 'English only' falls short
With a growing segment of the U.S. population claiming something other than English as their primary language, companies have to deal with the issue of multiple languages in the workplace. Some companies have English-only policies because they fear that allowing other languages would compromise productivity, customer service and safety. In a case brought to the Equal Employment Opportunity Commission (EEOC) five Hispanic women filed complaints claiming that the English-only policy at their company amounted to national-origin discrimination.
See "Where 'English only' falls short", Stacy A. Teicher, The Christian Science Monitor, January 25, 2004