Data Driven: Truckers, Technology, and the New Workplace Surveillance (January, 2023)

Long-haul truckers are the backbone of the American economy, transporting goods under grueling conditions and immense economic pressure. Truckers have long valued the day-to-day independence of their work, sharing a strong occupational identity rooted in a tradition of autonomy. Yet these workers increasingly find themselves under many watchful eyes. Data Driven examines how digital surveillance is upending life and work on the open road, and raises crucial questions about the role of data collection in broader systems of social control.
Karen Levy takes readers inside a world few ever see, painting a bracing portrait of one of the last great American frontiers. Federal regulations now require truckers to buy and install digital monitors that capture data about their locations and behaviors. Intended to address the pervasive problem of trucker fatigue by regulating the number of hours driven each day, these devices support additional surveillance by trucking firms and other companies. Traveling from industry trade shows to law offices and truck-stop bars, Levy reveals how these invasive technologies are reconfiguring industry relationships and providing new tools for managerial and legal control—and how truckers are challenging and resisting them.
Data Driven contributes to an emerging conversation about how technology affects our work, institutions, and personal lives, and helps to guide our thinking about how to protect public interests and safeguard human dignity in the digital age. [from publisher web site]
Working 9 to 5: A Women's Movement, a Labor Union, and the Iconic Movie (December, 2022)

Getting to Diversity: What Works and What Doesn't (November, 2022)

Every year America becomes more diverse, but change in the makeup of the management ranks has stalled. The problem has become an urgent matter of national debate. How do we fix it? Bestselling books preach moral reformation. Employers, however well intentioned, follow guesswork and whatever their peers happen to be doing. Arguing that it’s time to focus on changing systems rather than individuals, two of the world’s leading experts on workplace diversity show us a better way in the first comprehensive, data-driven analysis of what succeeds and what fails. The surprising results will change how America works.
Frank Dobbin and Alexandra Kalev draw on more than thirty years of data from eight hundred companies as well as in-depth interviews with managers. The research shows just how little companies gain from standard practice: sending managers to diversity training to reveal their biases, then following up with hiring and promotion rules, and sanctions, to shape their behavior. Almost nothing changes. It’s time, Dobbin and Kalev argue, to focus on changing the management systems that make it hard for women and people of color to succeed. They show us how the best firms are pioneering new recruitment, mentoring, and skill training systems, and implementing strategies for mixing segregated work groups to increase diversity. They explain what a difference ambitious work–life programs make. And they argue that as firms adopt new systems, the key to making them work is to make them accessible to all—not just the favored few. [from publisher web site]. Online Methodological Appendix available here.
Profitably Healthy Companies: Principles of Organizational Growth and Development (October, 2022)

Every company faces challenges, but some are able to achieve long-term vitality while others flame out. What distinguishes a healthy, high-performing organization? Which ingredients, decisions, and values result in a business that is built for the long haul?
Profitably Healthy Companies lays out ten essential principles of organizational development for sustained success. Bringing together practical and academic expertise, W. Warner Burke and Michael O’Malley detail proven methods for every organization at each level. They demonstrate why a focus on employee and community well-being is more likely to ensure lasting profitability than a single-minded focus on the bottom line. Burke and O’Malley explain the keys to company resilience, examining safeguards against decline and disaster as well as tools for generative renewal and growth. They show how organizational culture encourages optimal performance, flexible and adaptive corporate strategy, and employee motivation and commitment. The book emphasizes up-to-the-moment issues, such as how to center diversity and inclusion and the promise and pitfalls of remote work.
Burke and O’Malley base their recommendations on research in organizational psychology as well as their own extensive consultative experience, providing a rich array of case studies and examples. Profitably Healthy Companies is a clear and authoritative guide for practitioners, leaders, and decision makers, synthesizing an all-inclusive treatment of organizational life with a comprehensive checklist of what organizations must do in order to thrive. [from publisher web site]
Latinas on the Line: Invisible Information Workers in Telecommunications (September, 2022)

Working Democracies: Managing Inequality in Worker Cooperatives (August, 2022)

In this inside look at worker cooperatives, Joan Meyers challenges long-held views and beliefs. From the outside, worker cooperatives all seem to offer alternatives to bad jobs and unequal treatment by giving workers democratic control and equitable ownership of their workplaces. Some contend, however, that such egalitarianism and self-management come at the cost of efficiency and stability, and are impractical in the long run. Working Democracies focuses on two worker cooperatives in business since the 1970s that transformed from small countercultural collectives into thriving multiracial and largely working-class firms. She shows how democratic worker ownership can provide stability and effective business management, but also shows that broad equality is not an inevitable outcome despite the best intentions of cooperative members.
Working Democracies explores the interconnections between organizational structure and organizational culture under conditions of worker control, revealing not only the different effects of managerialism and "participatory bureaucracy," but also how each bureaucratic variation is facilitated by how workers are defined by at each cooperative. Both bureaucratic variation and worker meanings are, she shows, are consequential for the reduction or reproduction of class, gender, and ethnoracial inequalities. Offering a behind the scenes comparative look at an often invisible type of workplace, Working Democracies serves as a guidebook for the future of worker cooperatives. [from publisher web site]
The Cambridge Handbook of Labor and Democracy (July, 2022)

Current Cornell students, faculty and staff can also access the ebook version.
The Great Stewardess Rebellion: How Women Launched a Workplace Rebellion at 30,000 Feet (June, 2022)

It was the Golden Age of Travel, and everyone wanted in. As flying boomed in the 1960s, women from across the United States applied for jobs as stewardesses. They were drawn to the promise of glamorous jet-setting, the chance to see the world, and an alternative to traditional occupations like homemaking, nursing, and teaching.
But as the number of “stews” grew, so did their suspicion that the job was not as picture-perfect as the ads would have them believe. “Sky girls” had to adhere to strict weight limits at all times; gain a few extra pounds and they’d be suspended from work. They couldn’t marry or have children; their makeup, hair, and teeth had to be just so. Girdles were mandatory while stewardesses were on the clock. And, most important, stewardesses had to resign at 32.
Eventually the stewardesses began to push back and it’s thanks to their trailblazing efforts in part that working women have gotten closer to workplace equality today. Nell McShane Wulfhart crafts a rousing narrative of female empowerment, the paradigm-shifting ’60s and ’70s, the labor movement, and the cadre of gutsy women who fought for their rights—and won. [from publisher web site]
Decision Leadership: Empowering Others to Make Better Choices (May, 2022)

When we think of leaders, we often imagine lone, inspirational figures lauded for their behaviors, attributes, and personal decisions—a perception that is reinforced by many leadership books. However, this approach ignores the expectations of modern work cultures centered on equity and inclusion, where a leader’s true mission is to empower others. Applying decades of behavioral science research, Don A. Moore and Max H. Bazerman offer a passionate corrective to this view, casting today’s organizations as decision factories in which effective leaders are decision architects, enabling those around them to make wise, ethical choices consistent with their own interests and the organization’s highest values. As a result, a leader’s impact grows because it ripples out instead of relying on one individual to play the part of heroic figure.
Filled with real-life stories and examples of the structures, incentives, and systems that successful leaders have used, this playbook equips each of us to facilitate wise decisions. [from publisher web site]
Talking to the Girls: Intimate and Political Essays on the Triangle Fire (April, 2022)

On March 25, 1911, a fire broke out on the eighth floor of the Asch Building in Greenwich Village, New York. The top three floors housed the Triangle Waist Company, a factory where approximately 500 workers, mostly young immigrant women and girls, labored to produce fashionable cotton blouses, known as “waists.”
The fire killed 146 workers in a mere 15 minutes but pierced the perpetual conscience of citizens everywhere. The Asch Building had been considered a modern fireproof structure, but inadequate fire safety regulations left the workers inside unprotected. The tragedy of the fire, and the resulting movements for change, were pivotal in shaping workers' rights and unions.
A powerful collection of diverse voices, Talking to the Girls: Intimate and Political Essays on the Triangle Fire brings together stories from writers, artists, activists, scholars, and family members of the Triangle workers. Nineteen contributors from across the globe speak of a singular event with remarkable impact. One hundred and eleven years after the tragic incident, Talking to the Girls articulates a story of contemporary global relevance and stands as an act of collective testimony: a written memorial to the Triangle victims. [from publisher web site]