Hanging on to top workers in today's tight labor market is a challenge for many small-business owners. High performers are twice as likely to be actively looking for new jobs compared with midlevel and low performers, according to a study to be released this month. To solve the employee retention challenge, managers need to understand why each worker stays and why he or she might leave.
See "Keeping Top Workers From Leaving", Cyndia Zwahlen, Los Angeles Times, June 6, 2006