Seventeen McDonald’s workers are suing the firm due to its failure to address workplace violence. Earlier this year, employees filed a complaint with OSHA, urging the organization to examine the violence taking place in the firm's restaurants. In Chicago, 911 calls from McDonald’s restaurants are made, on average, more than 20 times each day. The lawsuit alleges that McDonald’s has not provided conflict resolution training for employees, nor has it designed its physical store spaces in such a way that prevents or minimizes violence against employees.
See "McDonald’s workers file lawsuit to address workplace violence", Amelia Lucas, CNBC, November 21, 2019