Treat restaurant workers well, expect better business, study says
A new study found that treating restaurant employees well, and offering good wages and benefits will save money in the long term. While the policies have a high short-term cost, better conditions leads to a better performance from staff, lower turnover and leads to higher revenue. The restaurant industry traditionally has lower wages, few benefits and little chance of advancement.
See "Treat restaurant workers well, expect better business, study says", Tiffany Hsu, Los Angeles Times, January 24, 2012