Injury rates in U.S. warehouses have dropped for a third consecutive year, according to newly released data—but labor advocates say progress remains too slow. Amazon attributes the decline to billions spent on safety upgrades, including ergonomic improvements and retrofitted workstations. However, union-backed researchers argue the company’s injury rates still far exceed industry averages and that many facilities actually saw increases last year. Critics also accuse Amazon of using selective comparisons and downplaying the ongoing risks to its workers, while the company insists it’s making steady, meaningful progress.
See "Amazon claims warehouses are getting safer. Critics say progress is too slow", Alex Halverson, The Seattle Times, May 15, 2025