"Today's workplace demands skills for a knowledgeable, productive use of information. Success, both personal and organizational, comes from finding what is essential and optimizing its effectiveness. Goad teaches readers how to swim in a potentially overwhelming sea of data. Information literacy--the ability to recognize the need for information, to locate, access, select, and apply it--was once an academic matter. Nowadays, this critical array of skills concerns anyone working in a knowledge-based environment." [from the dust jacket]