Edited by Robert E. Cole and W. Richard Scott
"The Quality Movement and Organization Theory is devoted to exploring the linkages between organizational theory and research and the new ideas and practices related to quality improvement that spread across many types of organizations in the United States during the 1980s and 1990s. In four parts, this volume presents the research and reflections of leading organizational scholars who have examined quality improvement efforts with the intent of better understanding change processes in organizations and placing the quality in a broad theoretical context. The result is a book that bridges the worlds of theory and practice and comprises the first comprehensive study of quality that links the subject to organizational theory and a coherent research agenda." [from the dust jacket]
Thousand Oaks, CA: Sage Publications. 425 pages.
Call number: ILR HD58.8 Q553 2000