Amtrak will conduct a 15 percent reduction in the management workforce and may need to cut train service and engage in further workforce cuts to meet its December 2002 deadline to break even on operations. In addition, the company has hired a consulting firm to advise top management on restructuring and redesign issues. Ironically, the passenger train has been more popular than ever, but expenses are increasing faster than revenue, funding from Congress has barely been sufficient, and capital funding has been unable to raise enough money for necessary infrastructure repairs.
See "Amtrak to Trim Managers", Don Phillips, The Washington Post, July 16, 2001