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In his final letter to shareholders, Amazon CEO Jeff Bezos outlined a broad vision for the future of the company. The vision included a strong commitment to extend Amazon’s famous obsession over its customers to the same level of care for its employees. Bezos pointed to the recent union election outcome at one of Amazon’s Alabama warehouses as an example of why the company needs to address challenges within its workforce. Last week, Amazon secured enough votes to defeat a historic unionization drive at its Bessemer, Alabama, warehouse, which if successful would have represented the first union at a U.S. Amazon facility.