Catherwood LibraryILR School

Ettiquette experts are finding their skills in higher demand than ever as companies seek them out to combat increased rudeness in employees. Studies have noted a distinct rise in all sorts of poor behavior, from loud cellphone conversations to talking with one's mouth full, in part due to a younger generation of workforce with greater reliance on personal technology and a more casual attitude Improved office behavior can lead to increased productivity and a happier work environment.