Catherwood LibraryILR School

In the present economy, hourly workers are under more stress, and especially prone to burnout. Currently, hourly workers are in high demand and firms are struggling to fill service job openings. In order to retain shift workers, it is crucial that managers recognize and address employee burnout. This can be done by creating opportunities for more fluid communication, allowing employees to build new skills often, and giving workers greater agency in their scheduling.