The National Employment Law Project published a report that claims that sales quotas implemented by banks tend to cause workers to make unethical choices that can harm both themselves and consumers. These quotas force workers to make a choice between their own "well-being", being a strong performer in the company, and the "well-being" of the customers the bank serves. The Committee for Better Banks, a subsidiary of Communications Workers of America labor union, is working toward organizing bank workers to ensure job security, push for higher wages, and bring an end to the sales quota benchmarks.
See "Labor Groups' Report Slams Banks for Sales Quotas", James Rufus Koren, The Los Angeles Times, June 10, 2016