In a confidential, internal Web site for Wal-Mart's managers, the company's chief executive, H. Lee Scott Jr. became angry when one manager asked him why the company refused to pay medical retirement benefits. Scott suggests on the website that the store manager is disloyal and should consider quitting. Judging by the managers' questions, Mr. Scott has an internal public relations challenge that in some ways mirrors the challenge he faces from outside critics.
See "On Private Web Site, Wal-Mart Chief Talks Tough", Steven Greenhouse and Michael Barbaro, The New York Times, February 16, 2006