Catherwood LibraryILR School

Often managers focus their attention on their more extroverted employees during the age of remote work. However, a recent study has shown that remote work isn't the oasis for introverted workers that many managers believed it to be. Research has shown that those who identified as introverted were more likely to experience mental health issues during quarantine, a time when work-from-home orders were at an all time high, than their extroverted peers. Leading experts on the workplace have found evidence that remote meetings and video calls, while convenient, may actually be more draining on introverts than real-life interactions. The reason for this is that video calls lead to increased difficulty in reading nonverbal cues and can create dissonance, bringing up conflicting feelings, which can leave introverted employees, particularly, exhausted. In order to best serve introverted employees, managers must shift their managerial practices.