Instructors at British technology training company Multiverse have raised concerns about an AI monitoring system that analyzes transcripts of their online classes and scores their teaching performance. The system flags perceived shortcomings, including excessive use of filler words and delays in resolving technical disruptions, and alerts human managers. Employees reported feeling constantly monitored, with some experiencing sleep problems and seeking therapy because of the stress. The controversy raises broader questions about employee surveillance, algorithmic performance evaluations and the psychological effects of AI in the workplace.
See "Teachers at Euan Blair firm report ‘horrendous stress’ after AI used to rate their work", Robert Booth, The Guardian, September 28, 2026