Workers' physical and mental health impacted as they struggle to navigate healthcare system and company benefits
According to the results of a recent study, three out of four US employees have reported that their physical and mental health either declined or stagnated in 2022, which has impacted their productivity. One of the underlying issues that has been found to be perpetuating workers' stress is the difficulty navigating the healthcare system. Although many employers have taken strides to provide mental health benefits, especially post-pandemic, workers have expressed being deterred from utilizing these benefits because they are overwhelmed by how to navigate the healthcare system. As a result, it has been suggested that companies develop plans to assist workers with care navigation and access these benefits in order to improve worker wellbeing and productivity.
See "Workers' physical and mental health impacted as they struggle to navigate healthcare system and company benefits ", Trey Williams, Fortune, March 21, 2023