Catherwood LibraryILR School

On a flight, if a passenger purchases a food or beverage item they must pay with a credit card. In 2016, Frontier Airlines began offering flight attendants the ability to have their tablets prompt their customers to give a tip. When this practice began, all of the tips that were collected were split equally amongst the attendants providing service on a flight. However, starting this year, instead of splitting tips, flight attendants will only receive the tips that they earn individually. The Association of Flight Attendants was not in favor of using flight attendant tips to supplement income when the idea was introduced in 2016. AFA President, Sara Nelson, has stated that some suspect that management introduced tipping as a way to create tension amongst employees to dissuade unionization. Unions have been trying to negotiate a new contract with Frontier Airlines for two years, with no real success.