Zoom Adds Live Caption Ability
In the push towards remote work, CIOs oversee technology that makes work accessible to all employees, regardless of location, role or disability status. As organizations prepare their long-term remote work strategies, accessibility concerns have risen. Recently, however Zoom has eased accessibility concerns as they have announced that conference calls and webinars held on the platform will be able to use live caption services through Otter.ai. This move signals a broader necessity for workplace accessibility as more of life plays out in the digital realm.
See "Zoom Adds Live Caption Ability", Robertto Tores, HR Dive, November 10, 2020