Mind your manners; it’s good business
For some, work continues at cocktail parties and social events, making business etiquette an important means to making connections and satisfying clients. Ann Marie Sabath, founder of At Ease, teaches etiquette to companies and firms such as General Electric, Deloitte & Touch and Proskauer Rose. She advises that in a time when many people are losing their jobs, it might do well to polish more than a resume.
See "Mind your manners; it’s good business", Noelle Knox, USA Today, June 27, 2001